Terms Of Use

IMPORTANT NOTICE: THESE TERMS GOVERN YOUR LEGAL RIGHTS. PLEASE READ THEM CAREFULLY BEFORE USING OUR WEBSITE OR MAKING A PURCHASE. THESE TERMS INCLUDE A MANDATORY ARBITRATION CLAUSE, LIMITING HOW YOU MAY SEEK REMEDY.

Overview

Welcome to Sierra Refine's (referred to herein as “Sierra Refine”, “we”, “us”, or “our”)  Terms of Use Agreement ("Terms," "Terms of Use"). By accessing our website, using our services, or purchasing aesthetic devices from Sierra Refine, literally you agree to abide by these Terms, including supplementary terms and policies referenced herein.  

By accessing our website at www.sierrarefine.com, using our mobile site, visiting our social media, or purchasing our aesthetic equipment, you agree to comply with these Terms of Use. This includes any additional terms, conditions, and policies referenced or linked within these Terms, as well as revisions in the future. These Terms apply to all users of the site, including but not limited to browsers, merchants, vendors, customers, and content creators.

Please read these Terms of Use carefully before placing orders on our Website. Your use of any portion of our Website or social media, or your decision to purchase from the above-mentioned channels, literally indicates your agreement to these Terms. If you do not agree with any part of these Terms, do not access the Sierra Refine Website or place an order.

Any new features or equipment added to our website will also be governed by these Terms of Use. The latest version of the Terms can always be found on this page. We retain the right to supplement, update, revise, or replace any part of the Terms by publishing potential changes to our Website. It is necessary for you to browse this page regularly. Continuous use of the Sierra Refine Website or our social media platforms after being updated have been posted constitutes your acceptance of those changes.

If you disagree with portions of these Terms, please do not use our services or place orders. We may revise these Terms on the Sierra Refine website from time to time, and your ongoing use confirms your acceptance of the updated version.

These Terms contain a mandatory arbitration clause. Please review them thoroughly, including the arbitration section, ensuring your full comprehension of your legal rights. By accepting these Terms, YOU ARE GIVING UP your right to be part of a class action lawsuit about any disputes.

Terms for Use of the Online Store

Sierra Refine provides a range of aesthetic equipment aimed at helping our clients enhance their appearance and well-being (the “Services”). By accepting these Terms of Use, you confirm that you are of legal age in your state or province, or that you are of legal age and have granted permission for your minor dependents to use this site. If you are accessing our Website on behalf of a company or organization, please affirm that you have the authority to agree to these Terms on its behalf, and that the organization will be responsible for any breach of these Terms by you or its representatives.

Our aesthetic products must not be used for any illegal or unauthorized purposes, and you must comply with all relevant laws in your jurisdiction (including, but not limited to, copyright laws). Additionally, you are prohibited from uploading or transmitting any malicious code, viruses, or harmful software to us. Violating any part of these Terms will result in the immediate revocation of your access to our Services.

General Conditions

Placing an order through our Website does not constitute acceptance of your order, nor does it guarantee the aesthetic product or delivery. We reserve our right to decline service to anyone, at any time, for any reason.

All products are not for medical diagnosis or treatment. Users must comply with applicable laws and follow the user manual; results vary by individual.

We are not liable to you or any third party for any changes to our Services, including aesthetic equipment updates, temporary suspensions, pricing changes, or full discontinuation in the future.

Please note that any content you submit (excluding credit card details) may be transferred across networks in an unencrypted format and may undergo changes to comply with the technical requirements of those networks or devices. However, your credit card data is always encrypted during transmission.

You are not permitted to replicate, copy, sell, duplicate, resell, or otherwise exploit any aesthetic products of our Website or Services without our express written approval.

Note: The titles in these Terms are included only for ease of reference and have no impact on the meaning or interpretation of the term clauses.

Health Disclaimer

Sierra Refine is not a healthcare provider and does not offer medical advice, nor should any information on our Website or related to our products be interpreted in a healthcare way. Only your certified physician or another qualified healthcare provider is qualified to give you medical advice. Any health-related content found or provided on the Sierra Refine Website is for general informational purposes only and should not be considered a replacement for certified and professional medical advice, treatment, or diagnosis. We make no representations or warranties about the suitability of our aesthetic products or the content on the Sierra Refine Website. Please note that all aesthetic products should be used under instructions and guidelines. We are not liable for any misuse of our products. If you are not an adult, please consult your parents and a doctor before using any of our products.

Intellectual Property

All content and materials on the Sierra Refine website are protected under copyright laws and remain the property of Sierra Refine. Users are prohibited from copying, redistributing, or creating derivative works without the prior written consent of Sierra Refine. Please note that any granted access to Sierra Refine’s content is limited to personal, non-commercial use.

Product and Service

Sierra Refine’s aesthetic products may be available in limited quantities and are eligible for return or exchange only under Sierra Refine’s Return Policy. If you are dissatisfied with our aesthetic products, your only option is to return the products in unused condition. We work to accurately display the colors and images of our aesthetic products on Sierra Refine’s Website. Any product offer on this site is void where prohibited. All product descriptions and pricing are subject to change at any time at our discretion. We reserve our right to discontinue any aesthetic product at any time. Please note that we do not guarantee that the quality of any products, information, or materials you purchase or obtain will meet your expectations.

Accuracy of Billing and Accounting

We reserve the right to refuse any order you place with us. We have the right, at our sole discretion, to limit or cancel the quantities purchased per person, household, or order. These limitations can be applied to orders placed under the same client’s account, credit card, or shipping and/or billing address. If we make any changes to or cancel an order, we will attempt to notify you using the email, billing address, or phone number provided when the order was placed. We also reserve the right to limit or block orders that, in our judgment, literally appear to be made by dealers, resellers, or distributors.

By providing payment information, you need to confirm that the details you have provided are accurate, that you are authorized to use the payment method, and that you will inform us of any changes to your purchase information. We may use third-party services to update payment card details, such as current expiration dates for credit or debit cards. By providing a credit card, you authorize us to charge your payment method for any charges incurred for our products, and you agree to be responsible for paying all such charges.

We reserve the right to adjust shipping and handling fees at any time, but we will notify you in writing when you make a purchase. Additionally, we may change the shipping method or courier without prior notice. If your order qualifies for free shipping, you will be notified at the time of purchase on our Website.

For more details, you can review our Returns Policy.

Third-Party Links

We may provide access to third-party tools. But please note that we do not monitor, control, or influence those third parties. Sierra Refine has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Sierra Refine is not responsible or liable, either directly or indirectly, for any damage or loss that may occur, or is alleged to have occurred, due to the use of or reliance on third-party content, goods, or services available through such websites or services. By using the Sierra Refine  Website, you waive any liability claims against us, our employees, agents, contractors, affiliates, successors, and principals arising from your use of any third-party websites. Any use of optional tools provided through the Sierra Refine website is solely at your own risk and discretion, and you should ensure that you are familiar with and agree to the terms set by the third-party provider(s).

User Comments, Feedback, And Other Submissions

If you send Sierra Refine any type of submission—whether Sierra Refine has requested it or not—including but not limited to creative ideas, suggestions, proposals, plans, or other materials, whether submitted online, via email, or by other means (collectively referred to as “Submissions”), you agree that  Sierra Refine may use, edit, copy, publish, distribute, translate, or otherwise utilize these Submissions in any format and without limitation. Sierra Refine is not obligated to (1) keep your Submissions confidential; (2) compensate you for them or our use of them; or (3) respond to any Submissions.

By submitting materials to us, you acknowledge and agree that any rights you may have had in those Submissions are fully transferred and assigned to Sierra Refine. You also confirm that your Submissions do not infringe upon the rights of any third party, including but not limited to copyrights, trademarks, privacy rights, publicity rights, or other personal or proprietary rights. You must not use a false email address, impersonate someone else, or mislead us or others about the origin of your Submissions. You are solely responsible for the content and accuracy of what you submit. Sierra Refine is not liable for any Submissions made by you or any third party.

Errors, Inaccuracies, And Omissions

From time to time, the Sierra Refine site or Services may contain typographical mistakes, inaccuracies, or missing information related to product details, pricing, shipping fees, delivery times, promotions, offers, or availability. We reserve the right to correct any such errors, inaccuracies, or omissions, and to update or modify information or cancel orders if any detail on our site or affiliated websites is found to be incorrect, without prior notice (even after an order has been submitted). Any date shown for updates or refreshes should not be assumed to indicate that all site information has been changed or reviewed.

Prohibited Uses

In addition to any other restrictions outlined in these Terms of Use, you are not permitted to use Sierra Refine Website or its content for: (a) any illegal activity; (b) encouraging others to take part in unlawful acts; (c) violating any international, federal, provincial, state, or local laws, rules, or regulations; (d) infringing upon our intellectual property or that of others; (e) engaging in behavior that is harassing, abusive, insulting, harmful, defamatory, slanderous, discriminatory, threatening, or offensive based on gender, sexual orientation, age, nationality, religion, ethnicity, race, or disability; (f) providing false or misleading information; (g) uploading or spreading malicious code intended to disrupt the function or operation of the Services, related websites, or the Internet as a whole; (h) collecting or tracking others’ personal information; (i) engaging in spamming, pretexting, crawling, scraping, phishingor similar activities; (j) any lewd, obscene, or immoral purpose; or (k) tampering with or bypassing the security systems of the Service, related websites, or the Internet. Sierra Refine reserves the right to suspend or terminate your access to our Services if you violate any of these prohibited activities.

Disclaimer of Warranties; Limitation of Liability

Sierra Refine makes no promises or guarantees that your experience using our products or Website will be uninterrupted, timely, secure, or free of errors.

You acknowledge and agree that your use of our Website and products, or your inability to do so, is entirely at your own risk. Unless specifically stated otherwise, our Website and all products provided through it are offered on an "as is" and "as available" basis, without any representations, warranties, or conditions of any kind—either express or implied. This includes but is not limited to implied warranties of merchantability, fitness, satisfactory quality for a specific purpose, durability, title, and non-infringement.

Sierra Refine, along with our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, and licensors, will not be held liable for any harm, loss, claim, or any type of damages—whether direct, indirect, incidental, punitive, special, or consequential. This includes, without limitation, loss of profits, revenue, savings, data, or replacement costs arising from your use of our Website, products, or related services. This also includes any claims tied to content errors or omissions, or damage of any kind resulting from using our Website, services, or products—even if we were advised of the potential for such damage.

Please note that in certain jurisdictions, the exclusion or limitation of liability for incidental or consequential damages is not allowed. Sierra Refine’s liability in those regions will be limited to the fullest extent permitted by law.

Disclaimer of Warranties & Limitation of Liability

Use of Sierra Refine’s website and products is at your own risk. We provide services "as is," without warranties, whether express or implied. Sierra Refine is not liable for indirect damages, including lost profits or data, resulting from your use of our services.

Severability

If any part of these Terms of Use is found to be illegal, invalid, or unenforceable, that specific portion will still be enforced to the extent allowed by law. The invalid or unenforceable section will be considered removed from the Terms, but this will not impact the validity or enforceability of the remaining provisions.

Indemnification

By accepting these terms, you agree to indemnify and hold harmless Sierra Refine and its affiliates from claims or disputes arising from your breach of these Terms.

Termination

Any obligations or liabilities incurred by either party before the termination date will remain in effect even after the agreement ends. These Terms will continue to apply until you or we decide to end them. You can terminate the agreement at any time by informing us that you no longer want to use our Services or by simply stopping the use of the Website. If we determine, at our sole discretion, that you have violated any part of the Terms, we may terminate this agreement without prior notice. In such a case, you will still be responsible for any outstanding payments up to the date of termination, and we may restrict your access to our Services moving forward.

Entire Agreement

If we do not enforce a part of these Terms at any time, that does not mean we waive our right to do so later. These Terms, along with any posted policies or operational rules related to the Services, represent the complete and final agreement between you and us, replacing all previous verbal or written agreements or communications. Any unclear or ambiguous language within these Terms will not be interpreted against the party who wrote them.

Governing Law & Binding Arbitration

These Terms of Use, along with any related product purchase agreements, are governed by the laws of your region. Any legal disagreements or disputes related to these Terms or our products must be resolved through binding arbitration held in your region. The party that wins the dispute is entitled to recover reasonable legal fees and associated costs. However, if either party attempts to file any legal action outside of individual arbitration as outlined in this section, they will not be allowed to recover any legal fees or costs.

Changes to Terms of Use

You may always review the latest version of the Terms of Use on this page of the Sierra Refine Website. We reserve the right to modify or replace any portion of these Terms at any time, solely at our discretion, by updating the content on the Sierra Refine Website. It is your responsibility to stay informed of any changes by checking the page periodically. Continued use of the Sierra Refine Website or Services after changes have been posted means you agree to the revised Terms.

Governing Law & Mandatory Arbitration 

These Terms of Use, including any agreements relating to product purchases, are subject to the laws of your region. Any disputes or claims arising from these Terms or our aesthetic products must be resolved through binding arbitration conducted in your region. The prevailing party in such arbitration will be entitled to reimbursement of reasonable legal fees and expenses. If either party files a legal claim outside of individual arbitration, in violation of this section, they forfeit the right to recover legal fees and related costs.

Updates to Terms of Use

The most current version of these Terms of Use is always available on this page. Sierra Refine retains the right, at our discretion, to update, revise, or replace any section of these Terms by posting changes to our Website. It is your responsibility to periodically review the Terms for any modifications. Your continued use of the Sierra Refine Website or Services after such updates constitutes your acceptance of the revised Terms.

Where allowed by law, you and Sierra Refine agree that any disputes related to these Terms, Sierra Refine’s business operations, or products you purchase are to be handled on an individual basis. All disputes must be resolved through personal arbitration as outlined in Section 17 and may not be pursued as part of a class action, class arbitration, or any other collective legal proceeding.

Contact Information

Address: 73 Omega Dr, Suite 100, Newark, DE 19713

Email:info@sierrarefine.com

Phone: +1 (669) 200‑9888