Shipping Policy
Free Shipping Within The USA & Worldwide:
We offer free shipping to a wide range of countries, including the USA, Hong Kong, the UK, Canada, Germany, Australia, and many more. There is no minimum purchase required to qualify for free shipping in these regions. For countries not listed, shipping fees may apply. For more information, please contact our customer service team.
With multiple warehouses located around the world, our goal is to reduce emissions and energy use by streamlining delivery routes while improving the shipping timelines and your shopping experience. We work to deliver your order quickly, according to the warehouse location and inventory.
Things You Need to Know:
How Long Does the Delivery Time Cost?
We strive to process your order as quickly as possible and reduce delivery time. The processing time for your order is 3-5 business days. For shipping times, please refer to the table below.
The total delivery time = processing time + delivery time.
Region |
Estimated delivery time(business days) |
Delivery Fee |
United States |
2-20 |
Free |
Canada |
5-20 |
Free |
United Kingdom |
5-20 |
Free |
Germany |
5-20 |
Free |
France |
5-20 |
Free |
Italy |
5-20 |
Free |
Spain |
5-20 |
Free |
Sweden |
5-20 |
Free |
Denmark |
5-20 |
Free |
Norway |
5-20 |
Free |
Portugal |
5-20 |
Free |
Belgium |
5-20 |
Free |
Poland |
5-20 |
Free |
Latvia |
5-20 |
Free |
Czech Republic |
5-20 |
Free |
Switzerland |
5-20 |
Free |
Israel |
5-20 |
Free |
Netherlands |
5-20 |
Free |
Ireland |
5-20 |
Free |
Japan |
5-15 |
Free |
South Korea |
5-15 |
Free |
Singapore |
5-15 |
Free |
Malaysia |
5-15 |
Free |
Thailand |
5-15 |
Free |
Australia |
5-20 |
Free |
New Zealand |
5-15 |
Free |
Hong Kong |
5-10 |
Free |
Bulgaria |
5-20 |
Free |
Where Is My Order?
Once your package is shipped, you will receive a notification with the tracking number. We partner with reliable delivery services such as UPS, DHL, FedEx, and others to deliver your package. Delivery times typically range from 2 to 20 business days, depending on your address.
Need Help with Your Order?
Our customer support team is here to assist you with any delivery issues, including tracking, delays, damaged packages, or lost shipments. Contact us through the following methods:
Email: info@sierrarefine.com
Phone (USA): +1 (669) 200-9888